My Shaw 1.15.18

Experience enhanced productivity and convenience with the My Shaw app. Whether you're on the move or at home, this app allows you to efficiently manage all aspects of your account on your smartphone. From bill payments to customer support, My Shaw has got you covered.

Restrictions

• The My Shaw app requires a valid Shaw ID.
• Two-step verification is mandatory for security purposes.
• Accessible only for residential accounts.
• Currently, My Shaw does not support Shaw Direct accounts or Shaw Business accounts.

Features

Easy Login

• Access your account with ease using your Shaw ID, Face ID, or Touch ID fingerprint recognition.

Billing Made Simple

• Effortlessly manage billing and payments for all your services in one convenient location.
• Enable auto-payments and receive eBills for a seamless billing experience.
• Easily pay your bill within the app and save payment details for future transactions.
• Sign up for eBill or conveniently view your bill directly within the app.
• Need more time to make a payment? Submit a payment extension request directly within the app.

Live-Agent Support Chat

• Connect quickly with knowledgeable support representatives via live chat within the app.

Data Usage Monitoring

• Keep track of your data usage with clear visual representations of your data consumption.

TV Subscription Management

• Effortlessly access your channel list and manage your TV subscription and theme packs.
• Manage devices that can use the Ignite HomeConnect app for on-the-go access.

Voicemail for Personal Home Phone

• Conveniently access, listen to, archive, and manage voicemail messages from your personal home phone through the app, even when you're on the move.

Support Library

• Tap into a curated collection of popular product guides and troubleshooting tips from our support community.

Manage Rogers WiFi Hotspots

• Take control of your access to over 100,000 Rogers WiFi Hotspots and stay connected wherever you go.

Notifications

• Receive chat notifications even while using other apps and customize your billing preferences.

Functions

• With necessary network access permissions, the My Shaw app will:
• • View connection information and available Wi-Fi networks to facilitate seamless connectivity.
  • Detect network state, read device status, view running apps, app history, and identity to optimize network preferences.
• Using your device's fingerprint scanner or facial recognition, the My Shaw app securely links your biometric profile to your Shaw account for authentication purposes.
• When submitting a payment extension request, the app ensures you receive an email confirmation for your records.